Terms of Use

1. Scope

These Terms of Use ("Terms") govern access to and use of the website www.heyela.ai of HeyEla AI AG ("HeyEla"). They apply to all visitors of the website.

By accessing the website, you accept these Terms. If you do not agree, please do not use the website.

2. Content and Intellectual Property

All content on the website - in particular texts, images, logos, trademarks, designs, graphics, source code, layout, structures, feature descriptions, and demonstrations - is the intellectual property of HeyEla AI AG or its licensors and is protected by copyright.

Use of this content for private and non-commercial information purposes is permitted. Any use beyond this - in particular reproduction, distribution, publication, modification, or commercial use - requires the prior written consent of HeyEla.

3. Permitted and Prohibited Use

You agree to use the website only for its intended purpose. The following are in particular prohibited:

• Automated access (scraping, crawling, bots) without the prior written consent of HeyEla.
• Reverse engineering, decompiling, or extracting source code from the website or any publicly accessible demo.
• Circumventing technical security, access, or protection measures.
• Excessive, abusive, or burdensome use that impairs the operation of the website.
• Use to distribute unlawful, harmful, or misleading content.
• Attempts to gain unauthorized access to non-public areas of the website.

4. Demos, Inquiries, and Contact Forms

The website offers options to book a demo, get in touch, and subscribe to the newsletter. These functions serve information and business development purposes. There is no entitlement to the provision of a demo or to a contractual relationship. A contractual relationship is established only through the mutual signing of the Service Agreement (SA) and the order form.

5. External Links and Third-Party Content

The website may contain links to third-party websites (e.g. partners, subprocessors, third-party providers). HeyEla has no influence over the content and practices of these external websites and assumes no responsibility for them. By clicking an external link, you leave the scope of these Terms.

6. Availability and Disclaimer of Liability

HeyEla strives to keep the website continuously available but does not guarantee this. The website is provided without assurance as to the accuracy, completeness, or currency of its content. In particular, product descriptions, roadmap information, and demonstrations constitute non-binding, indicative information.

To the extent permitted by law, HeyEla excludes any liability for direct and indirect damages arising from access to, use of, or unavailability of the website. This does not apply to damages caused by gross negligence or wilful misconduct on the part of HeyEla.

7. Data Protection

The processing of personal data in connection with your visit to the website is governed by our separate Privacy Policy.

For the processing of data within the HeyEla platform by contracted customers, the Data Processing Addendum (DPA) to the Service Agreement applies in addition. The current version of the contractual annexes is available in the HeyEla Trust Center.

8. Changes to These Terms

HeyEla may amend these Terms of Use at any time. The current version is published on this page with the date of the last update. By continuing to use the website after an amendment, you accept the revised Terms.

9. Governing Law and Jurisdiction

These Terms are governed by Swiss law, to the exclusion of its conflict-of-laws rules and of the United Nations Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction for disputes arising from or in connection with these Terms is Zurich, Switzerland, subject to mandatory provisions on jurisdiction.

10. Contact