Swiss Made Software +AI
Artificial intelligence - built and operated in Switzerland. Secure, sovereign and state of the art.
HeyEla carries the Swiss Made Software +AI label - the mark for software whose AI is developed and operated in Switzerland. For us, artificial intelligence is not an add-on but the core: it transcribes your meetings, drafts your minutes and makes your organisation's knowledge searchable.
Many models, one system: our orchestration
We don't rely on a single AI model - we use the best model for each task: large language models (LLMs), speech-to-text and more, partly as open-weight models. Some we run on our own GPU infrastructure, others through specialised inference partners. Our own contribution is the layer above: agents, tools, processes and prompting that orchestrate these models securely. We deliberately don't train our own foundation model - control lies in our orchestration, with a human as the final instance.
RAG, embeddings and OCR - on our own infrastructure
For intelligent search (retrieval-augmented generation, RAG) we vectorise your content with embedding models - via inference endpoints and, already today, on-premise on our own GPUs. OCR models, also running on our own GPUs, capture images and attachments so that even scanned documents become part of your searchable knowledge.
Agents with tools - in the chat today, open to partners tomorrow
Our chat is more than text generation: the agent has tools that let it work deliberately and in a controlled way with your organisation's real data - not just vectors, but meetings, minutes and tasks themselves. As a next step, we are building support for the Model Context Protocol (MCP), so that partners and clients will be able to securely connect their own applications to HeyEla.
Digital sovereignty - for Switzerland and for you
Mastering these layers ourselves is more than engineering: it is our contribution to Switzerland's digital independence - and we pass that independence on to our customers. Because our architecture is model-agnostic, we connect AI flexibly: on our own infrastructure, with Swiss inference partners, with providers outside Switzerland - or wherever our application runs directly on a customer's premises. No lock-in, full freedom of choice.
Data location: Switzerland
AI inference runs in Switzerland, on our own GPU infrastructure and with PHOENIQS. Hosting and data storage remain exclusively in Switzerland, currently with Nine Internet Solutions. Which providers are in use at any time is documented transparently and always up to date in our Trust Center.
The Swiss Made Software +AI label stands for software whose AI components are developed and operated according to Swiss quality standards.
Learn more about the label on swissmadesoftware.org